There are several legal requirements that you need to go through to obtain OSP Registration to be able to run a call centre. However, once you have gotten your hands on the DOT OSP Registration, there are still requirements and regulations that you have to follow in order to maintain the centre. DOT (Department of Telecommunication) Compliance consists of forms through which you inform intricate details about your running OSP Operations to the DOT or Department of Telecommunication. Through this blog, you will understand all that you need to know about OSP Compliance.
When you obtain the OSP registration, you basically obtain the rights to use telecommunication resources for business purposes. However, in order to ensure that these resources are not misused in anyway. Therefore, your OSP Centre (Call Centre / BPO) comes under the scrutiny of the Department of Telecommunication. This scrutiny is important to protect the business interests of the consumers as well as the national interests of the country. DOT Compliance is a way to inform the Department of Telecommunication about the Annual Returns and Changes within the OSP. This is why filing the compliance is important.
There are two types of DOT OSP compliances that an OSP registered company needed to be filed to the Department of Telecommunication:
An OSP centre has to file event-based compliance if there has been some change in the OSP centre:
Event-based compliance needs to be filed within 15 days of event of the mentioned changes.
Annual compliance details the financial and the personnel detail of the OSP Centre. The details are as following:
Annual compliance or Annual returns need to be filed within 6 months after the end of the financial year.
For more information about the compliance or for assistance to file the compliance, contact our DOT OSP Registration experts.